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Our booking and cancellation conditions.

Our booking and cancellation conditions.

Our standard rate is cheaper than our rate on external booking sites.

The rates are based on the number of people per booking.
A maximum of 8 people aged 3 and older per apartment
Children aged 1 and 2 no longer count towards the number of persons

The rates are exclusive of tourist tax. The tourist tax is calculated after entering the number of persons and ages.

The rates include:
- final cleaning
- Bedding
- towels
- kitchen towels
- free good wifi
- made beds

To reserve
You can click on your preferred period in the reservation calendar. Fill in the requested information.
Submit your reservation when you have filled in everything. We confirm the reservation after checking all details. You will then also receive a payment request.

Payments go through the Dutch payment provider Mollie. The reservation is only final when we have received the payment. The payment term is 6 weeks before the start of the rental.

Cancellation conditions:
We use the following cancellation conditions

Standard cancellation policy:
4 weeks, target time 3 p.m
You can cancel free of charge up to 4 weeks before the start of the reservation (calculation time 3 p.m.).

Deviating cancellation conditions:
Sometimes there are offers with different cancellation conditions. In this case, these are mentioned in the offer. If nothing is mentioned, the standard cancellation conditions apply.

Corona cancellation conditions
When tourist overnight stays in Winterberg are prohibited
When there is a travel ban from or to the Netherlands, Belgium or Germany
It is then possible to cancel up to 48 hours in advance.

Please note: 2G measures are not covered by the corona cancellation conditions

Excluded from reservations and not allowed in the apartments:
- Groups consisting of persons aged 20 and under
- Groups of 9 people or more (children up to and including 2 years not included)
- Feasts and parties
- Noise disturbance
- Pets
- To smoke

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    Published 23-01-2021 / Copyright © WinterbergNu