Terms and Conditions

Prices. We use 2 types of rates

  1. Standard tariff
  2. Club Winterberg rate

If you are a member of Club Winterberg, we will adjust the price after receipt of your reservation. Use the same name and address with which you are registered at Club Winterberg. After receipt of the reservation, check your details and confirm the reservation with the adjusted price. More info can be found on the website of Club Winterberg www.clubwinterberg.nl

The rates are based on the number of people per booking. A maximum of 8 people aged 3 years and older per apartment. Children aged 1 and 2 years do not count towards the number of persons

The rates are exclusive of tourist tax. The tourist tax is calculated after entering the number of persons and the ages.

The rates include:

  • final cleaning
  • Bedding
  • towels
  • kitchen towels
  • free good wifi
  • made beds

Reservations You can click on your preferred period in the reservation calendar. Make sure you use the booking options mentioned above (otherwise you won't see prices). Fill in the requested information.

Submit your reservation when you have completed everything. We confirm the reservation after checking all the details.

Payments: Payments are made via the Dutch payment proofer Mollie. The reservation is only final when we have received the payment. The payment term is no later than 6 weeks before the start of the rental.

Cancellation policy

Standard cancellation conditions: 4 weeks, target time 3 p.m. You can cancel free of charge up to 4 weeks before the start of the reservation (calculation time 3 p.m.).

Different cancellation conditions: Sometimes there are offers with different cancellation conditions. In this case, these are mentioned in the offer. If nothing is mentioned, the standard cancellation conditions apply.

Corona cancellation conditions: In case of corona measures, the reservation can be canceled up to 48 hours in advance (target time 3 p.m.).

These measures are: When tourist overnight stays in Winterberg are prohibited When there is a travel ban from or to the Netherlands, Belgium or Germany

Pay attention! the 2G measures are NOT covered by the corona cancellation conditions.

Excluded from reservations and not allowed in the apartments:

  • Groups consisting of people aged 20 and under
  • Groups of 9 people or more (not including children up to and including 2 yrs)
  • Feasts and parties
  • Noise disturbance
  • Pets
  • To smoke